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Become the kind of business your customers are delighted to do business with. Easily get started with a workhub designed to make your entire business more data driven.
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Capabilities By Roles

Sales & Marketing

Sales & Marketing


  • Design, hosting, and management
  • eCommerce & Online payments
  • Chat
  • Search Optimization (SEO)
  • Landing page and web form integration
  • Lead Management
  • Content Management


Digital Media & Campaign Management

  • Account Based Marketing (ABM)
  • Search engine marketing (SEM)
  • Social Media
  • Email
  • SMS


Deal Pipeline

  • Forecasting
  • Customer lifecycle management
  • Price book/Product and Service management
  • Contracts & Proposals
  • Training & Enablement

Finance & Human Resources

Finance & Human Resources


  • Invoice creation & management
  • Payments
  • Accounting & Tax management
  • Expense tracking
  • Payroll


Human Resources

  • Employee management
  • Time tracking
  • Recruitment Management


Legal: Contract Management

  • Master Service Agreements
  • Mutual Non-disclosure Agreements
  • Statement of Work
  • Privacy Policies

Operations & Technology

Operations & Technology

Project Management

  • Track and assign tasks
  • Generate invoices for billable hours
  • Timeline visibility


Information Technology

  • Hardware tracking and management
  • Telecommunications
  • Data center and cloud management
  • End user management
  • Productivity management


Customer Service

  • Ticket Management
  • Shared support channel management: Email, chat, form, social media
  • Customer Surveys: Net-Promoter, customer satisfaction, customer effort
  • Knowledge Base
All Supported By
Reporting Dashboards
Advanced User Management
Live Customer Support
Backup & Archiving available
Training & Onboarding
Artificial Intelligence & Insights
Global Cybersecurity Best Practices
Mobile App Available
Integration with existing solutions
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Build on your success by implementing the most advanced workhub – designed to seamlessly integrate with your business bringing a powerful system to grow your business and delight your customers.

Get Closer to your Customers

Let your customers quickly find answers from your knowledge base, raise tickets, or chat with your support agents right from your website or mobile app with Workhub helping track it all for consistency. 

  • Reliable and Secure
  • Everything is perfectly orgainized
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Frequently Asked Questions

Generally, you can use Workhub without internet on localhost installation but you will lose the benefits of some features for example:

  1. Dropbox file chooser
  2. real-time notifications.
  3. Auto updates.
  4. Google reCaptcha
  5. Media
  6. All Online payment gateways
  7. E-Signature (v2.0.0 and above)

Unfortunately not, the PDF documents are only generated in LTR (Left to Right) format. 

The reminders feature in Dawati is designed for staff members, the member will be notified about some action they need to take (eq. Call customer, Schedule meeting), this option allows you to never forget anything about your customers.
When you set up reminder for staff member in a specific date the staff member will get notification built-in and email if the field to send an email to this staff member is checked.

Currently available reminders:

  • Customers
  • Leads
  • Expenses
  • Estimate
  • Invoices
  • Proposals
  • Credit Notes
  • Tasks

A non-staff member is a feature in Workhub which allows you to have a member like a contract worker to work on projects, meaning that the staff member is not actually an employee in your company but it’s a freelancer/contractor.  Some areas of the CRM is disabled for non staff members.

Here is a list of the disabled features for non staff members.

  1. Announcements
  2. Newsfeed wall
  3. Leads
  4. Support – Default is NO you can adjust this for your needs at Setup->Settings->Tickets
  5. Public Calendar Events
  6. Google Calendar Events
  7. Goals.

You can add if you want other Permissions to this staff member like Invoice [VIEW] permission and this staff member will be able to access.

If you need to set a user as non staff member navigate to Setup->Staff open the user and check the checkbox field Not Staff Member

If you have any general questions don’t hesitate to contact us on for support questions you can open support ticket at